What our Clients say about us
Client reviews from allAgents.co.uk
allAgents is an independent directory and review site allowing consumers to search for and write reviews about estate and letting agents in the UK.
Please read what our clients are saying about us below:
18 March, 2024
5 Star Rating
13 March, 2024
5 Star Rating
13 March, 2024
5 Star Rating
13 March, 2024
5 Star Rating
In a hard market and with several properties in our close, Crosskeys especially Fiona Harding, had an extremely hard challenge to find potential buyers. I would say pricing our property was a challenge. Our sale has now passed the exchange of contracts and we are looking forward to moving in next week. Once again thank you Fiona and the Crosskeys team for your support and professionalism we can now move forward to our new future. By: Karl James clements
12 March, 2024
5 Star Rating
11 March, 2024
5 Star Rating
7 March, 2024
5 Star Rating
The time, work and effort that has gone into helping me with this process has been phenomenal. From the moment Jack Merriott-McMillan-Duncan came to visit initially, I felt completely at ease knowing I was in safe hands.
Fiona Hardie has been absolutely fantastic, managing all of the necessary calls and emails to me around my busy job, making sure that I was kept fully informed all the way. The online portal where I can also sign-in to see viewings, offers and lots of other relevant information has been superb. I don\'t think that I can do the excellent service justice by words alone.
My viewings team of Jo Dawson-Lavender, Jonathan Davies and Asha George were great. The constant feedback to tell me what my potential buyers were looking for, what they thought about the property and how they might progress was really eye opening to me. In addition Asha George did a fantastic job at the property viewing to really promote my property.
I can\'t thank the team enough, especially Fiona, for the constant communications, sorting everything out and getting me contacts for the various services. Taking just 2 weeks to get the file together and certificates in place before listing. Despite a few significant delays out of everyone\'s control, my home was listed, 13 viewings arranged and sold within 6 days! Absolutely Fantabulous Team Work. By: Sarah Tuft
1 March, 2024
5 Star Rating
From my first call to book a viewing , I was given a first class service . Lynne was very polite and welcoming . After I explained my situation , she did all she could to help me .
My viewing was with Katherine and she was very friendly and professional .
I have been made to feel at ease and given an amazing experience. I will have no problems with recommending them all to friends and family . By: Tracey Sandford
27 February, 2024
5 Star Rating
From start to finish Cross Keys were brilliant.
Selling my U.K prooerty from Spain i thought may of been a bit tricky, but Cross Keys made it a real smooth ride.
From advising, recommending tradesman, getting the viewings in, my house was sold in record time whilst also getting the right price for me. By: Kathryn Piggott
27 February, 2024
5 Star Rating
Great service from Cross Keys estates especially Fiona Hardie. We were due to go with Cross Keys in November due to unexpected circumstances we had to delay the sale until now.
Fiona has be a great help and is proactive at getting back to you. She is very good at what she does and has gone way above what you would expect from a \"usual \" Estate agent. We have been kept up to date all along the way so we know exactly what is going on. Fiona is a pleasure to do business with. By: Gary Hamilton
27 February, 2024
5 Star Rating
22 February, 2024
5 Star Rating
First class service
Where do I do I start, From booking a viewing to going though the buying process with cross keys.
Straight from the start I have been impressed with cross keys estate agent. I first made a call to view a property, the viewing was booked in effortlessly. At the property we meet Fiona Hardie, she was very welcoming and made us at ease. She showed us around and was able to answer all our questions, she was very knowledgeable and understanding off our needs. She was very professional throughout the viewing. We made an offer on the property after a second viewing and Fiona and Jo has kept us informed all the way through the buying process. I\'ve also found the sales progression tick list good with emails updating us off any progress. I can honestly say how hard Fiona and Jo have worked, for everything to go as smoothly as I can for us. Nothing is never to much trouble and the communication has been brilliant.
I will not hesitate to recommend this estate agent. Cross keys are lucky to have Fiona and Jo as part off their team. By: Paula Haggerty
20 February, 2024
4 Star Rating
19 February, 2024
5 Star Rating
Fabulous service, very responsive! They managed to get us the top property price in the street. Fantastic value too. Their floorplans, photos and their app is much better than other agents. Fiona Hardie deserves a special mention for being so proactive. We\'ve used them five times now and never been disappointed! By: Ian
16 February, 2024
5 Star Rating
Fantastic customer service from start to finish. For every viewing I knew the name of the client, their circumstances & who was accompanying them. A huge thank you to Fiona Hardie & Asha George. The feedback was prompt & in writing. Having access to all this information & more via the online Propertyfile was so helpful. Once under offer, the support & communication from Joanne Attrill, the sales Progressor was phenomenal. I cannot recommend Cross Keys highly enough. So professional. Thank you Jack & Craig for looking after me so well. By: Kate Howard
12 February, 2024
5 Star Rating
11 February, 2024
5 Star Rating
9 February, 2024
5 Star Rating
My experience with Cross Keys and agents Fiona Hardie and Jo Dawson has been very positive. i have found them to be informative, reliable and prompt in their responses.
Although I am dealing mainly with Fiona Hardie, I have also been on a viewing with Jo Dawson and found Jo to be very aware of my needs in searching for a new flat which is important to me as an older person.
Fiona Hardie has been inspirational in making me aware of the advantages of Paviland Grange when I had all but given up hope of finding a suitable Retirement property. KS By: Katrina Seton
9 February, 2024
5 Star Rating
Every viewing we have had with Cross Keys has been pleasant. They are always friendly and knowledgeable and happy to help. They are really a pleasure to deal with. This is our first time buying a home and Jo has been brilliant and so helpful. Looking forward to completing the purchase and enjoying our new home. By: Natalie Frear
7 February, 2024
5 Star Rating
Cross Keys Estates are a first class agency.
We have purchased property through them and they currently manage two properties on our behalf. The letting side of the agency has always provided us with clear and concise information, followed by prompt responses and action. We are completely satisfied with the whole of the letting team and the service they provide us.
Special thanks to Lynne Duncan for her excellent work. By: Mike Maddicks
2 February, 2024
5 Star Rating
2 February, 2024
5 Star Rating
Cross Keys have made being a landlord an absolute breeze. From the initial meeting through to day-to-day management of my property, the team has been friendly, efficient and diligent in every aspect of the let. I can sit back, relax and receive the rental income once a month without any doubt that I\'ll hear from Cross Keys if anything needs to be brought to my attention. And if it does, they\'ll sort it out quickly and honestly. I honestly can\'t recommend them highly enough. By: Sarah Hunt
2 February, 2024
5 Star Rating
1 February, 2024
5 Star Rating
We have used crosskeys for many years now , we have never had any issues , Jo and her team are so professional , extremely prompt with their service , kept us informed right through the process from the purchase of the property right through to letting of the property , as usual the highest standards of service delivered . By: Keith Vowles
31 January, 2024
5 Star Rating
We stupidly tried another \"local\" agent 1st. They basically shafted us.
After approaching Cross Keys, we were left with no doubt they were the ones for us! Very friendly, professional and kept the lines of communication going.
Cross Keys sold our house within 29 hours! Fantastic people who really know their stuff. By: Peter Bourner
31 January, 2024
5 Star Rating
29 January, 2024
5 Star Rating
28 January, 2024
5 Star Rating
As I do not reside in my property and live overseas at the present time, I have used Cross Keys Estates to look after my property. They are wonderful people to deal with and have kept my property in tip top condition. I am always informed when repairs need to be carried out and have always been pro-active in organizing repairs to be done without me trying to source out reliable contractors etc. I highly recommend their services and dealing with all of the lovely staff as they all do a wonderful job. And they do there job efficiently and professionally. 10 out 10 in my book. Thank you everyone at Cross Keys Estates. By: Wendy Ann Marquenie
27 January, 2024
5 Star Rating
26 January, 2024
5 Star Rating
25 January, 2024
5 Star Rating
Asha was extremely helpful whilst my partner and I were purchasing our new home. She was very knowledgeable about the house and answered all of our questions.
She was very fast to respond to any questions we had over email during negations with the seller and once we had agreed on a price she was very helpful getting us another viewing to measure up some stuff around the house. By: James Greenley
25 January, 2024
5 Star Rating
24 January, 2024
5 Star Rating
Working with Cross Keys for my property in Plymouth has been a positive experience. Despite some challenges with some tenants, the team\'s commitment to resolving issues promptly and professionally has stood out over the years.
I appreciate Cross Keys dedication to maintaining a high standard in property management. Their responsiveness, and proactive approach have been greatly appreciated. I look forward to continuing this partnership with confidence in their ability to manage my property effectively.
In conclusion, I think that Cross Keys has a team and an approach that is right for getting the job done in Plymouth. They understand the market well, and also the various challenges across the properties that they manage.
Thank you for your hard work and dedication to making sure my property is kept occupied and managed well. Here\'s to a continued successful working relationship By: Andy Mac
24 January, 2024
5 Star Rating
Cross Keys have been amazing from the moment my partner and I started looking for a property Cross Keys work so helpful with information about the property right down to get all paper work finalise and completed.
Katherine Hart was a great help and kept us update date with everything that was happening. By: James Rotherham
23 January, 2024
5 Star Rating
22 January, 2024
5 Star Rating
20 January, 2024
5 Star Rating
20 January, 2024
5 Star Rating
Extremely happy with Cross keys Estates from my very first meeting, going right through the selling process until Exchange & Completion. I was always kept up to date through these various stages by phone, text & email. I would definitely use Cross Keys again and recommend them to anyone I knew who were thinking of buying or selling a house. By: Paul Jasper
19 January, 2024
5 Star Rating
17 January, 2024
4 Star Rating
13 January, 2024
5 Star Rating
10 January, 2024
5 Star Rating
9 January, 2024
5 Star Rating
An absolute pleasure to deal with, and I have dealt with many estate agents,
All the staff at Cross keys were undoubtedly the most professional I have come across. You get a dedicated person assigned to your process which is really helpful. Jo knew the complexities of the situation and always dealt with it efficiently. Not only that, but they made the process of our purchase fun. A delight to deal with and I will certainly recommend them to contacts. By: Dorron Britz
28 December, 2023
5 Star Rating
Nobody really wants to work between Christmas and New Years but due to work commitments my wife & I needed to see properties over this week.
Both Asha & Jo were super friendly; knowledgable and had a great understanding of the properties we viewed, both being able to bring the positives to light and also explain options where improvements might be needed.
We walked away from both Asha and Jo and knew that Cross Keys Estates had been our most positive experience to date.
We put in and had an offer accepted on the property from Asha who was just as excited as us, but even more suprising was the call from Jo who was also super excited for us.
I’m not one to write reviews, but it was such a positive experience that it felt right to share. By: Michael Wyatt
22 December, 2023
5 Star Rating
21 December, 2023
5 Star Rating
18 December, 2023
5 Star Rating
18 December, 2023
5 Star Rating
I'm currently selling my property with Crosskeys and I am so happy with my experience so far. Everyone I have met and spoken to has been very friendly and professional. They are very honest and open with their feedback and create solutions to represent my property in the best way possible. I particularly like having an online property file, I know everything that is going on and I can refer back to it when required. By: Savina Fox
15 December, 2023
5 Star Rating
15 December, 2023
5 Star Rating
Both Fiona and Jo have been absolutely amazing with their perseverance and dedication to helping us achieve our goal of moving in this difficult housing market time.
Always available and their positive attitudes are great.
If we ever have to move house again we would have no hesitation in appointing Crosskeys to be our Estate Agents By: Peter Gill