Testimonials

I recently had the pleasure of working with Lily Bishop during the search for our new rented home, and I couldn’t be more impressed with her professionalism and support. Lily conducted two separate viewings with me and was incredibly helpful, patient, and knowledgeable throughout the entire process.

She took the time to answer all of my questions, provided honest insights about the property, and made sure I had all the information needed to make a confident decision.

SH

Cross Keys replied:

Thank you for your kind review. It’s been a pleasure helping you find your new home! Wishing you all the best.

We were really happy with the service from Cross Keys Estates. Jo Dawson Lavender was friendly, professional, and supportive throughout the whole process. She found buyers for our flat in Lipson quickly and kept us well informed at every stage. Would definitely recommend!

Cris Heartford

Cross Keys replied:

Hi Chris, I have passed your kind words onto Jo, and she is very thankful!

Fabulous service and follow up, Fiona Hardie was great, all over everything, very prompt attention every time.

Robin Lewis

Cross Keys replied:

Hi Robin, Thank you so much! I look forward to supporting you through the sale 🙂

Thank you, Thank you and Thank you to you Fiona and Craig for all your hard work so far on the sale of my garage. You answer all my questions promptly and are always very informative. Cross Keys for me are the best and I wouldn’t go anywhere else.

Janine

Cross Keys replied:

Hi Janine, Thank you so much from myself and Craig. You’re more than welcome! It’s been a pleasure having you as a client. 🙂

I had a great experience with Cross Keys Estates. As someone moving to the UK from abroad, I was unfamiliar with the rental process and the general system here, but the team was incredibly helpful and supportive throughout.
From the beginning, everything was handled smoothly and efficiently. They guided me through each step with clear communication and were always quick to respond to any questions I had. What stood out most was how welcoming and patient they were, making sure I felt comfortable and well-informed.
Thanks to their support, settling into my new apartment and adjusting to life in the UK was much easier than I expected. I’m really grateful for their excellent service and would highly recommend them to anyone—especially those new to the UK and looking for a trustworthy and professional letting agency.

Joan Alfaro

Cross Keys replied:

Hi Joan, I will pass this onto the lettings team. I am sure they will be pleased with your kind review. Thank you for taking the time to submit such a wonderful review. All the best

Fiona Hardie and Jo Dawson-Lavender at Cross Keys Estates were absolutely fantastic during the sale of my uncle’s home. He had recently moved into a care home due to dementia, and it was a sensitive time for our family. Fiona and Jo handled everything with genuine empathy, professionalism, and care.

From the outset, they were proactive and knowledgeable – generating strong interest and multiple viewings within days of listing. Their communication was excellent, keeping me updated every step of the way and always available to answer questions.

They made what could have been a very stressful process feel smooth and manageable. I’m so grateful for their support and wouldn’t hesitate to recommend Cross Keys Estates to anyone looking for a friendly, effective, and understanding estate agent.

Kevin Brocklesby

Cross Keys replied:

Hi Kevin, Honestly thank you so much for such a lovely review. Myself and Jo are so thankful and we honestly wouldn’t have it any other way with helping Michael. We are here for you whenever needed and we are always happy to help where we can.