What our Clients say about us

Really lovely staff, always kind and welcoming. Nice that they are in the village where I am selling, easy to pop in. The staff are so helpful. Fiona came over to visit and gave a valuation. She was exactly spot on the the market. Jo has overseen the sale since it was agreed and she\'s been amazing. So communicative, and answers all of my questions with such knowledge and experience. Crosskeys were recommended to me by 2 people, and I would recommend also. By: Jennifer

I came in touch with Cross Keys after so much frustration. I went viewing with Craig and he change dthe atmosphere, l laughed and laughed. When l met Amy and other staffs, it was such a delightful friendly atmosphere and professional. Even when we almost got disappointed by a Landlord, they were up to the task and ensured we got a good place. I will recommend this company over and over again. Thank you so much By: Afolakemi Olugbeminiyi

Cross Keys provided a very friendly and professional service. Communication was paramount throughout and everyone was approachable and went out of their way to answer any of our enquiries. We would be happy to recommend using them. By: Hayley Easterbrook

Super Efficient Estate agents. Excellent communication, prompt responses with top drawer selling and negotiating skills. Best agency in Plymouth. Faultless. Huge thank you to Fiona , Jo and Jack of course! By: V Rowlands

It was all very quick and painless. First day of viewings resulted in an offer the next day which, after a couple of phone calls, resulted in a revised offer and our acceptance. By: Peter Roberts

Jo was super friendly & welcoming on the viewing of a property. Really informative & interested in finding out about what i was looking for in a property. Having viewed with a few other estate agents in Plymouth, Jo & cross keys have been by far the best - really professional & great communication. 😊 By: Dan wells

Cross keys is an excellent letting agency, especially Lynne and Katherine.. if I report any maintenance problems, they are both onto it straight away.. A very organised and professional outfit.. 5 stars all the way By: Peter Scarrott

We\'re currently using cross keys estates to help us sell our house. Jo & Fiona have mainly been dealing with our sale and they have been fantastic in making sure everything is organised, top quality and above all professional. I\'ve had a lot of anxiety around selling but they\'re always at the end of the phone ready to help in any way they can. I could not recommend them enough. By: Dylan Kavanagh

Awesome experience. Super helpful staffs. 100% recommend to any one. My Special thanks to Amy, she was superb! By: Isaiah Obasuyi

Very friendly,helpful, relaxed and not pushy during the viewing and made making offer simple and easy to understand. By: Joseph Gibson

Perfect! Professional advises! Very polite and always very helpful! Pleasure to be a tenant of the Cross Keys Estates, thank you so much, Lynne and Katherine, and wish you only the best! By: Halyna Moskva

One of the best estate agents in Plymouth!! Highly recommended!! By: Deepak Bhandari

Excellent service from cross keys ,as soon as a maintenance issue occurred Lynne Duncan sorted it out the same day.all staff are friendly and help with any issues that occur. Overall service fantastic. Well done . By: Mark Mills

Best Estate Agents that I have every worked with, nothing too much trouble, kept informed though out transaction. By: Christopher Marjoram

I am so impressed with the wonderful service and professionalism of the amazing team at Crosskeys Estates. They really do go above and beyond to help, especially Jack Merriott McMillan Duncan, who offers exceptional advice and 5 star service. By: Y Grabham

Jo was the estate agent that showed me around. She was extremely friendly and very informative. By: Ollie Jack Riggs

Changed to Cross Keys from another agent. The service the team has provided, especially from Fiona and Jo has been exceptional. They have supported us, given us advice and recommendations and we have been able to communicate with them whenever we have required it leading to a sale. Thank you so much! By: Laura Owen

Asha was absolutely amazing, we are both extremely happy with the service she gave us. She was so so lovely and very helpful with everything and always communication well with us. Would go above and beyond and couldn’t have asked for anyone better to help us. We are very grateful for Asha! 10\/10. By: Merryn Thompson

The agents are friendly and professional. I enjoyed their service. By: Kayode Daniel Arowosaye

The whole service from start to finish was exceptional. From the initial valuation by Jack followed by his tips and help on making the property more sellable, to the constant updates from Jo and Fiona. The Crosskeys team took the stress away from the selling process and I would not hesitate in instructing them in the future. By: Tim

My first time buying experience has been awful due to properties falling through and another agency being awful. I moved over to buy with Cross Keys who have been amazing. Fiona has been so kind and patient from the start which has helped me feel reassured during a stressful process. It honestly felt like they wanted the best for me rather than to simply sell a property. I was only interested in properties they were selling because they have been reliable and all round fantastic. The online update tool is very helpful and thank you to Jo for updating this frequently for me! By: Kyah Sisulu

Thoroughly honest, no nonsense or cheap gimmicks. Very professional and knowledgeable agents. Would highly recommend. By: Yvonne Simmons

Great advice given and a prompt sale, thank you Fiona & Jack for your help! By: Lewis Walker

All 3 ladies of the letting team helped at various stages of completing our move , professional and friendly By: James Brown

I had a great experience with Jo Dawson. Her knowledge of the local area & rental markets is impeccable. Communication has been fast and transparent. Arranging a viewing was quick and stress free. Thank you. By: Curtis Dockree

I mostly communicated with Amy and Katherine. Both were amazing, helping me to move in asap with ease. I found the process incredibly fast and pleasant. By: Katherine Pauline Louise Malone

I have been very happy with Cross Keys Estates in dealing with a tenant that had to move out so that I can improve my property to eventually sell it. By: Jason Yeoman

Communication from Cross Keys is excellent, better than I have experienced with other Plymouth estate agents. In particular, they provide a written summary of feedback after a viewing, which is very helpful. By: Tony Parr

We mostly dealt with Jack and Jo, Jack organised the valuation and putting together the property advert and Jo mainly handled our viewings. They were both lovely to deal with and whatever Jo said during the many views she held during the week did the trick as after one week we had three offers, one of which was at the very top of our estimate. We are very happy and Jo is a superstar. Thanks all. By: alexandarchie

Cross Keys has been extremely helpful with the letting of my property and also dealing with the vacation of my tenant. By: Sue

Craig and the Team were very kind to provide listening ears and the necessary support we needed during the letting process. Thier feedback and team synergy meant everyone was well communicated and on thesame page. The service delivery was very fast. By: Samuel Ebute

Cross Keys made my apartment search effortless. They operate with top-notch professionalism and outstanding customer service. Their staff excel in communication and keep clients well-informed every step of the way.\" By: Adebisi Ruth Awe

Cross keys estates is absolutely the best. They’ve got the best service in plymouth as far as I’m concerned. Kudos to Lynne and Katherine for their help. By: ajayi iyanuoluwa israel

Cross keys made my experience of getting an apartment an easy one. They operate with high class professionalism and great customer service. There staff (including but not limited to Kathrine, Craig, Lynne and Amy) are exceptional in their mode of communication and carrying their clients along. By: Kehinde Afolabi

Exceptional service from start to finish! This agency makes finding an apartment a breeze. Professional, reliable, and always one step ahead. Highly recommend for anyone looking for a seamless experience! Crosskeys is simply the best By: Owodolu Tope

To be honest, cross Keys are by far the best among the best agencies out there. Customer service is top notch. I get very happy to refer my friends to them. Great individuals By: Ige Adeyemi

I have used Cross Keys Tenancy find service several times in the past and it has always been excellent. The tenants they have found for me have always been good tenants. I have just used them again and they had new tenants installed in my property within a week. They provide ecompliant with xcellent viewing feedback and reccomendations for potential tenants based on their depth of experience. They also provided excellent advice throughout the process ensuring I was compliant with current reggulations. I cannot recommend this firm enough. By: Simon Bell

Cross keys Letting Agent exceeded my expectations with their exceptional service. Katherine, Lynne, Craig and the team was professional, responsive, and went above and beyond to ensure a smooth rental process. Highly recommended for anyone looking for a reliable and efficient letting agent. By: Oluwafemi Olaseni

I recently had the pleasure of working with crosskeys, and I can confidently say they are the best letting agency I\'ve ever dealt with. Their professionalism, efficiency, and genuine care for their clients truly set them apart. A special thank you to Craig for his unwavering support and assistance throughout the process. Craig went above and beyond and making what can often be a stressful experience smooth and enjoyable. Thank you, Crosskeys and Craig, for providing us with such exceptional service and a wonderful place to call home. I highly recommend them to anyone in need of a reliable and top-notch letting agency. By: Oluwatomisin Arikawe

Quickly sorted the viewing process and tenancy application. Very happy with the whole process of letting with Cross Keys By: Joshua Coles

Lovely viewing experience. I had good experience viewing the house, very friendly, and the agent kept in touch with me frequently as we finalised an offer. They have been very quick with their replies as well in email. By: Eva Varga

Fiona Hardie has been dealing with the sale of our property at 49 Beaumont Street Plymouth PL2 3AG. It has been a pleasure to deal with Fiona from first contact to final completion. She is highly professional, dedicated and very supportive. Nothing has been too much trouble and with my sister residing in the USA and the inherent time difference Fiona has kept us both updated at relevant points. She is an absolute credit to Cross Keys. We wish her every success for the future. Rich and Sarah Juniper By: Rich Juniper

Great service and communication throughout the sale of our property in Plymouth. Fiona and her team provided excellent feedback on all the viewings, and helped us choose the best offer by good qualification of each of the prospective buyers. Progressing the sale was effective via the on line portal and regular updates from the team. In the end an easy and trouble free sale which is what it should be. By: Stuart Glanville

I had the recent pleasesure of successfully a flat via Fiona Hardie of Cross Key Estate agency in Plymouth. Fiona was excellent from first contact to successful offer. I have purchased many properties in my time but Finoa was brilant throughout, always professional and extremely knowledgeable and helpful. By: Chris

Jo, Fiona and the rest of the team were brilliant throughout the whole selling process. Professional, friendly with excellent customer service, keeping me updated and frequent liaison. I was a returning customer as they are definitely the best estate agents in Plymouth. By: Vic Barton

I had an amazing experience with Crosskeys The process was seamless The staffs are very nice By: Oluwafemi Afolarin

The team are very friendly, calm and thorough. Excellent local knowledge. Feels good to be doing business with them. By: S Byrne

5 Stars for Cross Keys Estates are an excellent agent for letting my property through. They keep me well informed on the requirements of the tenant and what\'s needed to keep the property to a good standard for the letting market. After a recent issue with a neighbouring property causing flooding they arranged and took charge of the necessary repair work. By: Shona Scott

Regular viewings, our house was sold in just over a month which is great. The dashboard was a great way to collate information for ease of access. By: Daniel Gill

Very consistent communication throughout the whole process - thank you 🙂 By: Emma Tunnell