Welcome to Cross Keys Estates

My partner and myself have been searching for our first place to live together for a while now, and as soon as we saw this property we loved it. As soon as I called to enquire I was met with such a friendly and professional vibe which made me feel at ease. Our viewing was organised quickly and efficiently and every member of the team we have had the pleasure of speaking to have been wonderful. All our questions were answered and we felt reassured that we could ask anything and our enquiries would be taken seriously. We are now so excited to move in to our new place, and can’t thank the team enough, especially Jackson, Lynne and Jo. Thank you so much!

Honest, down to earth and trustworthy! I came across Cross Keys many years ago when I put a ridiculously low offer in on a house they were selling. The response made me think that when I came to sell my property, Cross Keys were the safest pair of hands. Jack is hilarious; he rearranged my living room during a valuation and for this sale the process has been handled by Fiona and couldn\'t have been smoother.

I'm so impressed with the team at Cross Keys. They deserve their excellent reputation as a great local letting agent. The whole team Craig, Jack, Jo, Lynne and Jackson went to a great deal of effort to help us with the letting of our home. They answer communication quickly and efficiently. They cover all steps of the process with you and make everything simple. Their contractors including Mike and others take care of everything too. I am very impressed by this agency. They say they treat every property as if it were their own and they really do.

In a very hard time of my living and looking for a home Craig, Jo and Jackson at cross keys estates have really mad things simple. They clearly laid out the process and adapted to my quicker than usual time frame with ease. They even offered advice on furniture!! Cross keys estates will always be my go to estate agents for all mine or my family’s needs. It’s been a pleasure guys and I look forward to seeing you all Tuesday.

Cross keys have made letting our property a breeze. Their professionalism and experience has made everything stress free. Special mention to Lynne for her friendly and professional approach to everything I have asked of her. I have put total trust with this great letting agent who always know what to do when you\'re unsure. If you\'re looking for a letting agent then look no further.

I have spoken to Lynne, Jo and Jackson in the Cross Keys team and have had nothing but a friendly service from all of them. I first spoke to Lynne who was really approachable and friendly, and quick to respond to any questions I had. Jo has made the whole letting process smooth, quick and easy - would recommend Cross Keys, much less stressful than my last move!

Literally cannot thank Fiona Hardie, Jon, Liam, and Fiona Wetton enough! The whole team at Cross Keys were absolutely amazing! Especially Fiona!!! Throughout the whole buying and selling process Fiona made everything so easy!! She was 100% reliable and trustworthy! They were completely transparent with the whole process even though I wasn’t their direct client! And continually kept me upto date! Excellent communication throughout! They always got back to me as promised and chased the process up as I was in a hurry! Thankyou so much for your excellent service! I shall recommend you in the future!

I can strongly recommend Cross Keys - from my initial contact through to accepting an offer, they have been supportive, efficient and proactive. As a first time seller, Fiona gave me a great understanding of the process and what I could expect at each stage - she was very open and honest with her thoughts and this definitely put me at ease. Everything has moved at a quick pace, but I have been kept in the loop with any developments as they occur which is incredibly helpful. All staff I have liaised with have been friendly, knowledgeable and clear in their communications. Thank you!

From our first contact with Fiona Wetton, through our valuation with Rob, Jo booking the viewings, Liam and Tyler conducting them and Fiona Hardie tying up the sale, Cross Keys estates have been superb from start to finish. I believe that they have gone above and beyond what an average agent would do, (and Plymouth has more than its share of average agents!!) Absolutely superb, many thanks to all the team.

I sold and purchased through them and would highly recommend their service. They are 100% professional and supportive at all times. The whole team work really well together and that shows in how they deal with all their customers. Fiona has always gone out of her way to help and will always give you sensible well balanced guidance. You definitely want this whole team on your side! Thanks as well to; Liam, Rob, Jo, Danielle and Jack.

Jackson, Lynn and Jo have been a huge help to myself and partner. It was our first time renting and the team made every step very clear and gave reasons why each step was necessary. They were helpful and made the whole experience enjoyable and efficient. Very friendly, open to questions and would definitely recommend! (I could only tag 2 staff members but would tag the whole team if I could)

Myself and my partner are in the process of purchasing our first home through Crosskeys. Rob who handled the viewing was upfront and honest about the situation which was one of the main reasons we were so keen to purchase the beautiful property. All communication after our offer being accepted has been with Fiona, she has been extremely helpful, keeping us up to date at every stage of the process so far. From our experience of other estate agents you can be left in the dark sometimes, so it has been nice to have constant communication. The online sales progression tracker is also a fantastic way to track the progress of both sides of the sale, which is something you cannot do with most estate agents. We would definitely recommend CrossKeys Estates!

This is the first of my properties that I have advertised through Cross Keys after they were recommended to me by a friend. To say that the experience has been a dream is an understatement. I have used other agents in the past and ended up having to do most the work myself, so always a little sceptical. With Cross Keys it was painless from the outset, they worked with me through the renovation period to outline expected rental income. When it came to listing they again appreciated I worked away and worked around me to capture the information they needed to list the flat. From listing, to securing a tenant, to them moving in was done and dusted in a couple of weeks. I was so impressed with everything that I asked them to manage the contract for me, rather than doing it myself which was the original plan. Would I recommend them, or use them again? Absolutely!

Absolutely terrific agents, completely thorough and vociferous in their approach, so kind and caring and on the ball, can\'t speak highly enough of the service. They stuck with me throughout and got me to the end and got me a sale, special thanks to the team who worked closely with me, especially Danielle, Fiona and Liam - however the whole team work together and it was a seamless service, I would highly recommend them, worth every penny!

Brilliant customer service and experience with the cross keys team but in particular special mention to Fiona Hardie. Often spoke to Katherine on the phone also and was always so friendly and willing to help. The process was so smooth, infact some may say too smooth to be true but it was a pleasure to be involved with these guys. Nothing was ever too much and I was constantly updated and kept in the loop. Moving forward, I could not recommend to people enough. Thanks again

A professional team at your side all the way. I bought my first property with Cross Keys and they acted as letting agents for 10 years. The sale process was seamless. I am only sad that the property I subsequently bought was not handled by them. I will use them again and I strongly recommend. Excellent service in all departments. The best!!!

Outstanding ***** Having met with Lynne for a viewing today and then Craig & Jackson at the Stoke cross keys office I cannot recommend the team highly enough. Personable and understanding. Listened, and met my requirements for a rental property. I am picking up the keys to my new home next week and could not be happier. Outstanding customer service. Thanks dream team !!!

An excellent service was provided by Lynne Duncan soon after the tenants moved in. It became apparent that the shower was inoperative. Lynne immediately organised for an electrician to visit the property assess the situation and arrange for the installation of a new shower. Everything was done efficiently and professionally. Thanks very much Lynne, your assistance was greatly appreciated.

Fantastic service. We enquired about a property to let which wasn’t dog friendly unfortunately but Jack said there was another one available that hadn’t gone on the market. He needed to check with the landlord if he’d accept a dog. He came back straight away and arranged a viewing within a few days and met us to show us round. We said we would like to go ahead and Jackson got the ball rolling next day with the credit checks and kept us informed along the way. Lynne and Tom were lovely on the phones when I called the office. Craig organised all the paperwork straight away and responded immediately with a question I had. The team have been friendly, efficient and amazing in such a short amount of time.

Cross Keys Estates consistently provided us with an excellent service, from organising the purchase of a two bedroom apartment, through to successfully finding a tenant to rent that apartment. Jackson constantly updated us with the viewings made by perspective tenants, the subsequent feedback and was always available to answer questions. Again, Jackson was straight on the phone and emailing as soon as tenants had been selected for our recently acquired apartment, he is a credit to Cross Keys. I hasten to add, that the finalisation of the purchase and the whole letting process was accomplished while we were out of the U.K. We would also like to include a special thanks to Jack and Craig who oversaw the entire process and prepared the apartment for renting.

Fiona Hardie and the team Jon, Rob , Danielle and Katherine, Tyler and Liam were extremely professional knowledgable. Answered any questions I had and nothing was a bother. I was a first time buyer so understandably had many questions. Fiona helped guide me through the process and was very quick with response. I would highly recommend using Cross Keys and will use again without hesitation.

Just to say thank you so much to Graig, Tom, Lynn and all others who works in Agency Cross Keys and helped us today-thank you to Fiona Wetton and all her lovely team too!!!We experienced a lot of support, and very quick and kind communications!!! As we have felt that can ask any question and get back lovely attantion and patience!!🙏🙂❤...and also cup of tea!!🙂🥰.

I have used Cross Keys for both the purchase and sale of a property and found them to be excellent. I wouldn\'t hesitate to use them again and to recommend them to others. The team Fiona, Jon, Rob, Danielle, Katherine, Tyler and Liam are all very professional and did all they could to ensure things progressed well for me.

From first contact Liam has been super helpful. He has been easy to get hold of and been quick in his responses. In this incredibly competitive period for buying a home, he was honest and transparent from the off which was instrumental in us having an offer accepted. In addition since the offer has been accepted he has detailed what the requirements are of us in easy to understand and helpful timeline. As first time buyer the support thus far has been great. If level of service continues I would be very happy to recommend Liam to anyone.

Brilliant service by Cross Keys, they got us in quickly for a viewing and were easy to communicate with as we offered and progressed with our purchase. They were quick to relay any questions we had to the vendors and communication again was excellent. We had several follow up viewings and these were easy to book in. Big thanks to Danielle, Katherine, Fiona Hardie, Rob, Jon, Fiona Wetton, Tyler and Liam. Cross Keys will be the first agent we call if\/when we sell, as we now know how fantastic they are with potential buyers. Thanks team!