All Agents Awards

26 May, 2020

5 Star Rating

I’m a first time buyer and after struggling to find anything we loved I was feeling very down hearted! However both Fiona and Danielle reassured me it would happen and within a couple days I had found my dream house! I put an offer in on a Friday just before the closed but they kept in contact after they had a shut to let me know it had been accepted! Emails where sent over the non working weekend to ensure the house could be taken off the market when they got back to work Monday showing they will go above and beyond to help! Can’t thank them enough for their help!

By: Lily Linggard

16 May, 2020

5 Star Rating

Amazing client care, especially from Danielle who went above and beyond, always at the end of the phone when needed, great at informing you of viewings, with an sms service along with being able to login to the online feedback file where you can see all past and present viewings and feedback is fantastic. If you are looking to sell your house with a company with compassion and that personal touch, Crosskeys is the one to choose!

By: Laura day

5 May, 2020

5 Star Rating

From start to finish I can't fault cross keys in any way, they sold my property very quickly after having over 20 viewings in just over a week and they have kept me updated ever since... even during the lockdown we have received regular updates and if ever I needed to contact them they were very easy to get through to. I cant thank you guys enough!

By: Jo Bookless-Browne

4 May, 2020

5 Star Rating

Excellent service all round from cross keys, during our search for a property we dealt with both offices and everybody we met couldn\'t do enough for us! Danielle and Fiona in the mutley branch were particularly amazing... so glad we found our house through cross keys.

By: Lewis

31 March, 2020

5 Star Rating

Just sold my property with them today and really couldnt recommend them enough...they have been amazing from start to finish. Always easy to contact and very helpful and did a great job at finding viewings

By: Stephanie tickle

23 March, 2020

5 Star Rating

We cannot thank the Team at Crosskeys enough. Lynn Daw in particular was extremely helpful and went above and beyond to negotiate a challenging purchase. We feel sure that it was because of Lynn's constant efforts to ensure communication and reassurance for us at all times, the purchase was successful. Lynn you have been an absolute star and cannot thank you enough for your amazing effort to make sure this happened. Very much appreciated.

By: Jo Stapleton

20 March, 2020

5 Star Rating

Good team all on time.I recommend to other people to use them.Very helpfull.Have a good team.Very nice to people.Very popular agency

By: KRZYSZTOF Danowski

18 March, 2020

5 Star Rating

Excellent service, Danielle went above and beyond to get the sale completed. I would completely recommend them to anyone selling in the Plymouth city centre areas.

By: Rachel Lisa Bennett

16 March, 2020

5 Star Rating

whole team was very helpful and nice, would help with anything I was unsure of and went the extra mile to make sure everything worked out for me, could not recommend enough

By: Tommy Martin

15 March, 2020

5 Star Rating

I have always had a good experience with Carol , Jo and the team . Job relocation only reason for moving. They will try and accommodate you when possible. Do wishing you all best. John

By: John hatrick

13 March, 2020

5 Star Rating

Any problems I have had they dealt with quickly and kindly . Cross keys have been brilliant throughout the year, very efficient service . Thank you son much

By: Lena

13 March, 2020

5 Star Rating

I am just about to exchange on my property and would just like to say that Cross Keys have been absolutely superb throughout the whole process. Jack's enthusiasm in what he does is very evident, from advising and assisting in getting the property for sale, to taking superb photos of the property and putting it on the market. Viewings were plentiful and I ended up with an offer within our original price range, which I accepted. Special mention must be made to Danielle, who kept me informed of absolutely everything throughout the process, also Fiona Hardie, Fiona Wetton and Yvette. Final mention goes to Craig who visited the property on my behalf, as I live away from Plymouth, to retrieve something from the loft I had forgotten about! All the staff are very friendly and extremely helpful and the office is a joy to behold (would heartily recommend a visit). I would have no hesitation in recommending Cross Keys to anyone I know in the future.

By: Chris Sanders

12 March, 2020

5 Star Rating

Really great experience viewing and renting through this team. Appreciated the effort in taking floor plans even for rentals, which helped understand properties before viewing.

By: Charles Cooper

7 March, 2020

5 Star Rating

I found the whole team very professional, courteous and polite. Thats all I have to say really . one two three four five

By: Elaine Dorrian

2 March, 2020

5 Star Rating

We put are bungalow on with cross keys estate agents on the Friday and they found use a buyer on the Monday many thanks to all the staff at cross keys wonderful service Jack and Fiona

By: Mrs. Sellwood

28 February, 2020

5 Star Rating

Very professional kind and helpful , would use these agents again if need , kept us updated with things and very patient with my financial matters

By: Sue Watson

28 February, 2020

5 Star Rating

Very professional kind and helpful , would use these agents again if need , kept us updated with things and very patient with my financial matters

By: Sue Watson

25 February, 2020

5 Star Rating

Excellent experience using Cross Keys Stoke office. Property sold in less than a week and the team made it a stress free process. Excellent communication throughout, they kept me informed at every stage. All staff members were very helpful, professional and even went the extra mile when needed (checked property was locked OOH when I thought I'd left the back door unlocked and had travelled out of area). Can't recommend them enough. A huge thank you to all the team and in particular Rob, Katherine and Daniel who I liaised with the most.

By: Laura Bergerman

25 February, 2020

4 Star Rating

I had been using an agent for 4 months without selling my property to then speak to a friend who had sold hers within a week by Rob Down at Cross Keys. After 4 weeks of the property being for sale with Cross Keys I have finally found a buyer. Thank you Cross Keys

By: Sarah Garde

24 February, 2020

5 Star Rating

I would just like to thank Danielle and all the team in helping with our move! Danielle and Fiona were always so patient and friendly even after the 10th phonecall of the day..... We love our new House and cannot wait to start making it our home

By: Samantha Bell

21 February, 2020

5 Star Rating

The team at Cross Keys gave us excellent advice on how to prepare our property for sale. The photos are so important and the ones they took were brilliant; I’m sure that’s the reason we had so much interest in such a quick time. As it was my first time selling, I had a lot of questions. Cross Keys were always available to speak to, and were always extremely helpful. Overall, the process of using Cross Keys was outstanding. You can’t beat quality, local agents who know the market inside out. Thank you so much for everything.

By: Harley Unwin

20 February, 2020

5 Star Rating

I have nothing but praise for cross keys mannamead. Fiona and jack went above and beyond to ensure our house got the interest it deserved. Nothing was too much trouble and Fiona Hardie, Yvette and Danielle were always at the end of the phone if we needed them. Our house actually sold within 2 working days of it being advertised online!

By: Natasha Martin

11 February, 2020

5 Star Rating

First time moving from a council property (flat) to a 3 bedroom house. Everything they did was amazing and always went above and beyond to help me and my family. 100% recommended them and all there lovely staff

By: Ashleigh davies

10 February, 2020

5 Star Rating

As a first time tenant, working with the Cross Keys lettings team was a pleasure. Laura, Jo, Carol and Lynne were polite, friendly and professional from the start. The team went out of there way on a few occasions to accomodate my short time frame, resulting in a successful conclusion with little to no worry. Overall I could not recommend this agency more, and I look forward to working with them in the future.

By: Luke Coffey

10 February, 2020

5 Star Rating

I have dealt with many estate agents in my time and I have to say this was far the best experience I have had. Lynne and Laura were fantastic; both very helpful, friendly and professional.

By: Alice Dunne

8 February, 2020

5 Star Rating

Cross Keys Estates have been very helpful throughout the whole process, from the minute we placed a holding fee down to getting a confirmation email confirming our rental! Laura especially has been super helpful, constantly keeping us updated on everything.

By: Emma Matthews

31 January, 2020

5 Star Rating

Having just completed on my property, I can happily give an excellent review to the agents that have dealt on my behalf. They are Jack Merriot, Craig Duncan, Rob Downs, Lynn Daw and Daniel Moore. They have all gone above and beyond. It has been a quick and painless sale. Thank you all.

By: Rob Thompson

30 January, 2020

5 Star Rating

I received a warm and very professional service from Danielle at Cross Keys who genuinely knew her stuff about the properties on sale; Danielle’s proactive approach ensured we found the perfect property in a short time and thankful to Jack we were able to push the deal forward quickly. Highly recommended, not your typical agent.

By: Ryan O

30 January, 2020

5 Star Rating

From the moment we viewed Laura Grubb she made us feel at home the whole process from start to finish was easy and went we went to go pick up the keys and sign the tenancy Lynne Duncan was amazing, she helped us understand every part of the contract and was very friendly, the whole office was very helpful

By: Louise Peet

29 January, 2020

5 Star Rating

Cross Keys Estates have provided an excellent service especially as this has been conducted whilst I am in Brittany. Daniel has been especially helpful on the internet and the telephone and I am pleased that he has been my estate agent . I wish him great success for the future,and I look forward to my new home.

By: Norma Hurst

22 January, 2020

5 Star Rating

Cross Keys have always been my agent of choice and once again they have been amazing. My mother and I decided to sell our property in Plympton as due to a career change mum needed somewhere with less maintenance and I immediately called Jack who came around with Fiona and gave my mum excellent advice on how to achieve the best price for the property, he really does know his stuff! The house went on the market just the week before Christmas, which we believed to be a tough time to begin marketing a property, however Jack was not phased by this and assured us it wouldn\'t have a negative impact on the sale, he got it on the market and we had viewings immediately. In the space of 3 weeks we had over 20 viewings and an acceptable offer... just amazing! Huge thank you to Danielle specifically who has been our primary contact, she the best! Also huge thanks Fi and Yvette! We will continue to use Cross Keys for any future sale!

By: Jon Curtis

20 January, 2020

5 Star Rating

I would like to publicly express my thanks to all of the staff at Crosskeys who have just helped me sell my property. Throughout the process they have been patient, courteous and professional. The marketing advice they gave was spot on, my property was advertised and a prospective purchaser found in next to no time. Since the sale was agreed they have diligently shepherded the transaction along without ever being too pushy. Queries have been dealt with expeditiously and thoroughly. I really cannot fault their service.

By: Caroline Stroud

17 January, 2020

5 Star Rating

We were welcomed very warmly and got talked through everything we needed to know with ease. Very nice people and an easy move.

By: Thomas Edwards

17 January, 2020

5 Star Rating

I found the staff at Cross Keys Estate Agents to be very professional and helpful from my initial inquiry through to the sale. The service was excellent and I was kept up to date regards appointments and feed back on each viewing. I would highly recommend the professionalism, knowledge and friendliness of the staff throughout. Big thanks to Fiona H, Danielle and Fiona W.

By: David Hunter

16 January, 2020

4 Star Rating

The buying process with Cross Keys was good. Fiona, Fiona and Danielle were very friendly, helpful and patient. They were easy to contact and always answered my questions or addressed and concerns I had quickly. Thanks for your help.

By: Lauren Todd

16 January, 2020

5 Star Rating

Cross Keys have delivered first class service. They are very professional in their negotiations and deal with all matters promptly. I have no hesitation in recommending them them as a team and in particular Dannielle and Fiona Hardie

By: Keith Granger

16 January, 2020

5 Star Rating

Friendly and efficient service. Quick response to my queries and turn around on my offer. Extremely helpful in all respects.

By: Melody James

15 January, 2020

5 Star Rating

All 3 agents that I have dealt with have been professional, helpful and explained all processes fully. My property sold within 2 weeks of being on with Cross Keys after 9 months with a previous agent. Walking into the agent felt welcoming and not intimidating like some other agencies. I would recommend this agent. Fiona Hardie, Fiona Wetton and Danielle

By: Shelley Fowell

15 January, 2020

5 Star Rating

Excellent Service, Very professional motivated sales team. All questions answered and good advice given. I will recommend this office to any of my colleagues who intend to buy \/ sell their property.

By: Stephen Nilsson

3 January, 2020

5 Star Rating

My husband and I are new at letting a property. We received a recommendation from a colleague and made contact with Jack and his Lettings team. We have received great support from Jo, Carol, Lynne and Laura who have helped and advised us in getting the property ready for letting. Nothing is too much trouble and the team are always available when we have contacted them. So far it has been a good experience dealing with them.

By: Adrian and Sally Burr

31 December, 2019

5 Star Rating

I couldn\'t recommend Cross keys Estates enough, i have dealt with both Fiona & Danielle from the Mannamead office, and would highly recommend.

By: Mick

29 December, 2019

5 Star Rating

Excellent and amazing service from all of the lettings team: Laura, Jo, Carol, Lynne and Yvette. Simply fantastic. During all the process I was kept up to date with every bit of information and everyone in the team was always very professional and friendly. I highly recommend them to anyone!

By: Vasco Botelho

23 December, 2019

5 Star Rating

Absolutely amazing service from all of the lettings team; Laura, Jo, Carol and Lynne. Kept me up to date with every bit of information throughout the process. Would highly recommend them to anyone! Thank you again.

By: Ciaran Olford

23 December, 2019

5 Star Rating

Excellent service throughout the purchase of our property. All the staff are friendly and helpful and able to answer any questions

By: Nicola Tomblin

23 December, 2019

5 Star Rating

Big thank you to the Crosskeys sales team, especially Rob, for their professional service and help selling my property. Highly recommended.

By: Rosanagh

19 December, 2019

5 Star Rating

Everyone in the Mannamead office have been very helpful throughout the process. I have absolutely no complaints and would definitely look to use them for any future properties.

By: Matthew Robinson-Welsh

18 December, 2019

5 Star Rating

As a first time going to rent a property, Cross Keys have provided an excellent service from the first email to handing over the keys. Through the whole process I\'ve been kept in the loop with great support from all of the team, even down to short notice viewings to help me find the right place. Couldn\'t recommend them enough.

By: Joel Hodges