Testimonials

I’m a returning customer and as always have received the best and most professional support in selling my home. Special thanks to Fiona for her valuable contribution towards a satisfactory sale.

Wendy Mason

Cross Keys replied:

Hi Wendy, You’re more than welcome. we thank you for your continued custom and we wish you all the best.

Thank you Fiona Hardie and the whole team at Cross Keys for doing a great job selling my property.
From the moment that Jack first came to appraise the property I knew that I was dealing with a company that offers five star service.
Communication is key in these situations and I was kept fully informed every step of the way, the back office system is the best that I have seen.
How reassuring is it when the phone is answered in a couple of rings by a member of staff who greets you by your first name?
I must mention the two Jo’s, Jo Dawson-Lavender who negotiated the final part of the sale, and Jo Attrill , Sales Progressor who worked tirelessly to keep everything on track.
I would not hesitate in recommending Fiona Hardie and the Cross Keys team whether you are selling or buying a property.
Thank you.

Colin Worden

Cross Keys replied:

Hi Colin, Thank you so much for such a kind review. Myself, Jack , Jo and the team appreciate this wonderful review.  Thank you so much for the lovely treats and we wish you all the best.

I’ve had such a great experience with the team at Cross Keys Estates! Fiona and Jo were both very helpful, professional, and friendly throughout the whole process. They made everything smooth and stress-free, and I couldn’t have asked for better support. Highly recommend their service!

Fernanda Gimenes

Cross Keys replied:

Hi Fernada, Thank you for leaving myself and Jo such a kind review. We will continue to do our best for you. Catch up soon

Outstanding Service from Amy and Craig – Highly Recommended!

I had the absolute pleasure of working with Amy and Craig during my recent apartment rental process, and I can’t thank them enough for their incredible support. As a busy healthcare professional with limited time, their efficiency, professionalism, and kindness were truly inspiring.

From the very first interaction, they made everything seamless. I only needed two in-person visits – the rest of the process was handled remotely with flawless communication and attention to detail. They were always prompt, clear, and incredibly helpful.

What really stood out was how they went above and beyond to ensure I was not only happy with the apartment but fully settled in. Their dedication made what could have been a stressful process feel effortless.

I genuinely couldn’t recommend Amy and Craig more highly. If you’re looking for agents who truly care and deliver exceptional service, look no further. Thank you both so much for your fantastic help

Dr. Abu Fayyad

Cross Keys replied:

Thank you so much for leaving such a great review for Craig and myself!

It was a genuine pleasure to help you find your new home and we hope that you are very happy there!

My wife and I I were very pleased with service we received from both Jo and Fiona at Crosskeys.

Both kept us in the loop through the whole process. Our house was sold very quickly only a matter of a few weeks. Even when the buyer pulled out due to unfore seen circumstances, both Jo and Fiona were both resolute and determined to to get our house sold. We only had to wait a month for a new buyer. Fully recommend Crosskeys, they certainly know the market in Plymouth especially in and around the Stoke area.

Darren Watson

Cross Keys replied:

Hi Darren,

Myself and Jo would like to thank you for leaving such a lovely review. We wish you all the best!

I recently had the pleasure of working with Lily Bishop during the search for our new rented home, and I couldn’t be more impressed with her professionalism and support. Lily conducted two separate viewings with me and was incredibly helpful, patient, and knowledgeable throughout the entire process.

She took the time to answer all of my questions, provided honest insights about the property, and made sure I had all the information needed to make a confident decision.

SH

Cross Keys replied:

Thank you for your kind review. It’s been a pleasure helping you find your new home! Wishing you all the best.