Jack Merriott-McMillan-Duncan

Sales Manager

Jack Merriott-McMillan-Duncan is the Sales Manager of Cross Keys Estates, one of Plymouth’s leading independent, award-winning estate agencies. With over 25 years of experience in the property industry, Jack has earned a reputation for delivering exceptional customer service, honest advice, and outstanding results for buyers and sellers across Plymouth and the surrounding areas.

Having begun his career in estate agency in 2000, Jack has always believed that moving home is about far more than bricks and mortar—it’s about people. That belief is the driving force behind Cross Keys Estates, where every client receives a personal, proactive service tailored to their individual needs. Whether helping a first-time buyer find their dream home or securing the best possible price for a seller, Jack is committed to making every move as smooth, stress-free, and successful as possible.

Jack’s dedication to excellence has helped establish Cross Keys Estates as one of Plymouth’s most recognised and highly awarded estate agencies. These accolades reflect the team’s commitment to going above and beyond for every client, delivering expert guidance, innovative marketing, and first-class service from instruction through to completion.

As a fully qualified estate agent (MNAEA) and letting agent (MARLA), Jack provides clients with the reassurance that they are working with a knowledgeable, accredited professional who upholds the highest industry standards.

Affectionately known by many as Plymouth’s “House Doctor,” Jack has a passion for interior design and property presentation. His expert eye for styling and staging helps homeowners showcase their properties at their very best, often increasing buyer interest and achieving stronger sale prices. From simple improvements to complete presentation strategies, his advice has helped countless clients maximise the value of their homes.

Outside of work, Jack enjoys making the most of life with his husband, Craig. Whether renovating their home, gardening, surfing, paddleboarding, kayaking, walking the moors with their dogs, or enjoying a show at Plymouth’s Theatre Royal, he is passionate about the city he proudly calls home and the community he has served throughout his career.

Jack believes that every property journey deserves expert advice, no matter how big or small the question. Whether you’re thinking of selling, searching for your next home, exploring investment opportunities, or simply looking for honest property guidance, he would be delighted to help you take the next step with confidence.