Jack Merriott-McMillan-Duncan

Jack was really friendly and helpful who helped me throughout all process for getting a home. He is so professional and great adviser. I strongly recommend him and Cross Keys Estates for searching a home either for rental or buying. They response very quick and very helpful. They help us with every documentation and other procedures. Very professional and a great team.

Excellent estate agents. We have used Cross Keys a number of times and they are extremely professional. The description of the properties they advertised for us were excellent. Each time we have sold very quickly with no problems at all. We would like to thank all staff concerned especially Rob Down and Fiona Hardie.

I have been a tenant and purchased via Cross Keys and would highly recommend this company. The sales team Rob, Fiona and Jo are amazing. The communication was faultless. The stress in buying was taken away with their professionalism. Any questions were answered promptly. The lettings team were outstanding especially Lynne who acted on maintenance issue’s extremely quickly. So if you are looking for an Agency definitely choose Cross Keys.

I would highly recommend Cross Keys Estates, everyone person I had contact with were friendly, professional and dealt with my queries. It is so refreshing to work with an estate agent that communicates really well, clearly and in a timely manner, reassuring and pro-active. These guys are a model example of how this should be done. Thank you!

I have been a tenant now for 14mths and in addition to going over and above at the start of my tenancy from my first contact with Lynne and then Craig looking after my sign up the team at Crosskeys have continued to be professional, helpful friendly and Jo deals with any issues that arise promptly with an amazing positive attitude. I would recommend them without any hesitation the whole team are brilliant.

I cannot recommend the services of Cross Keys Estates enough. They are consummate professionals who are undeniably at the top of their league. I have found them to be polite, friendly and most importantly, extremely knowledgeable in all areas of the property industry. If you are looking for a quality experience, then look no further than Cross Keys Estates.

I'd like to express my gratitude to Jo Dawson Lavender and Fiona Hardie! They have been a pleasure to deal with, Jo has been great to deal with very informative, responds in a timely manner and very pleasant to deal with in general! Certainly helped the beginning of my house buying journey start off on a really positive note! Fiona has also been great! If your thinking of using Cross keys I'd highly recommend they're services to anybody. Thank you again ladies ⭐️⭐️⭐️⭐️⭐️

Excellent service, with highly motivated and caring staff. Would lease again with them. They moved exceptionally fast to assist securing a tenancy while my wife and I went into labour; and gave plenty of time to provide necessary documentation and payment. Very thoughtful towards our challenges and a good warm welcome to Plymouth.

As a first time buyer I have recently had an offer on a house I wanted to buy accepted, both Jo and Fiona have been amazing help from helping me view the house and dealing with the house purchase. Any questions I\'ve had about the house or the process have been answered quickly by both and I look forward to completing on the house with their guidance

I have been so impressed with the service received from Cross Keys Estates. From my initial viewing done by Jo which was handled professionally but with a smile and such friendliness to Fiona keeping me up to date on my offer I can\'t fault them. Just so lovely to deal with which is a real bonus these days but which doesn\'t detract from their professionalism and capability.

This has been an excellent experience for me, as a new client to letting, the team at Cross Keys Estates have been first class from first contact to completion of my letting. From locating a property to view, an initial email and first contact with an agent, I felt valued straight away. The viewing was arranged and carried out in an efficient and friendly way. From then all contact has been wonderful, efficient and even small queries have been dealt with as nothing it seems is too much trouble. Personal contact with Lynne and Jo has been pleasant and friendly. Administration matters dealt with by Craig and Jackson have been clearly communicated and again dealt with in an efficient way. From my experiences with other agencies I can say that the team at Cross Keys are friendly, efficient and totally professional, they set a standard that others should aspire to.

Cross Keys agents have made the selling of my house a pleasant experience. I have been impressed by their professionality and work ethic from the very beginning . From meeting Rob Down for the house valuation to the frequent dealings with Fiona Hardie and Jo Dawson, I have been truly impressed by their courtesy and efficiency. They are great listeners to the customer needs and totally dedicated to the quality of their work. Highly recommended! Thank you very much, Cross Keys team! You deserve a 5 stars recognition!

I would like to thank Jo, Fiona and the whole team at Cross Keys! From day one they could not have been more helpful, approachable and responsive to any of my questions. They made the purchase process very straightforward and I would definitely work with them again and recommend them to anyone looking to buy or sell! Thanks again!

From start to finish of my tenancy Lynne, Jo & Jackson have been great! They have always been so helpful, understanding and nothing is ever too much trouble. It\'s all been an easy process and even processed deposit release so quickly. It was a pleasure to have such a great agent the last few years. Thank you all so much, I wish all you all the best for the future :)

All who work at Cross Keys have been outstanding with their advice and infinite patience. For someone who has never sold before you can imagine how scary it has been, but they put me at my ease from the very first meeting, they have gently steered me through all of the legal requirements. I would recommend this company whether your new to the market or an old hand, their friendly and helpful service is to be commended.

I rented a property for six months between Sep 22 and Mar 23. Everything from the day I contacted the renting team to arrange for viewing to the point where I ended my tenancy was smooth and well organised. I would highly recommend Cross Keys Estates in Plymouth if you are looking for a place to rent.

Such great service from Cross Keys over the purchase of a property through them. The viewings I had with them were very professional and informative. I actually felt that they were as excited as I was during the viewing and have been so supportive with quotes from solicitors etc. all round great service

Very professional service which understood our needs, offered valuable help and great support in getting our property under offer in a couple of day and fully completed in 9 weeks including the Christmas break. Most of our dealings from initial viewing through to completion was handled by Fiona Hardie and I felt her support was exceptional.