Fiona Hardie

Kind, professional and helpful. Jo showed me around and was very knowledgeable about the property and how to make an offer. When my offer was accepted she rang the day after to congratulate me. I have had help on how the whole process works from both Jo and Fiona and feel like I am in good hands.

Couldn\'t ask for better to be honest. They had my property marketed and let within 1 week. Very professional and quick to respond to any queries I had as a landlord and also extremely knowledgeable in their field. They helped and advised me in the process of bringing my property up to the required standard and ensured all safety checks were correct or conducted. I would 100% recommend.

Late review, but honestly I can\'t thank or recommend Fiona Hardie from here enough. I fell in love with a property that was on the market and she organised for me to view it twice with all correspondence being prompt and informative. Although a fair offer was put in the seller wanted to pull the property off the market to do renovations. Knowing my passion for the property she advocated for me and for the seller to think my offer over. Ultimately the seller decided to pull the property but Fiona made me feel heard and it was very obvious she was invested in helping people find and purchase the kind of home they would like.

Writing this as a tenant now, moved to Plymouth not even a month back and started house hunting within a week. It seemed impossible to find an apartment but we met cross keys and within couple of days they helped us not just to find an apartment but got us finished with the paperworks as well. It was a pleasure dealing with cross keys. Was not able to meet Craig personally but he was there to guide and help throughout. Jackson, Jo and Lynne make the whole process so smooth and professional and are no doubt at the top of their league. Highly recommended!

Being our first visit to Plymouth, UK, we struggled a lot in finding rental home. Cross Keys Estates is doing a really good job in getting properties where we were lucky to meet Craig who is very friendly and helpful in getting right property for us. Thank you so much Craig for getting us this beautiful house to move-in in a really quick time. I appreciate the efforts they put in and also Jo who helped us with all required documentations.

Travelling to UK for the first time and looking for a house in Plymouth was nearly impossible until we came across the Cross Keys Estates. They have got quite an efficient and generous team. Sunday I emailed to Craig for this property and Monday morning we got our viewing appointment scheduled and same evening we got our permanent accommodation settled. We found Craig very kind and helpful person and Jackson was really proactive and supportive throughout the whole process. Both Lynne and Jo were so professional and reassuring that even my 11 month old son enjoyed their company. I would highly recommend Cross Keys Estates for the housing solutions.

I cannot recommend Cross Keys highly enough. This is regarding the sale of a house. The standard of service I received was absolutely exceptional from start to finish. I have been kept informed and guided through the sale without fault and any questions I had were always answered expertly and efficiently. A special thanks to Fiona Hardie, Jon Curtis, Liam Walters and Tyler Sydney, but I have to say every member of the team involved were incredibly kind and professional. I would not hesitate to use again or recommend Cross Keys.

We fully recommend Crosskeys estate for your personal housing requirements,A truly exceptional service & Professional with a very personal touch, We would also like to include a very special thank you to Lyn,Jackson,Jo, & Craig, for providing a 1st class service at all times, simply brilliant, A&J, satisfied clients

OUTSTANDING SERVICE!!! We have recently gone through the process of obtaining our new property with Cross Keys Estates and Lynn, Jackson, Liam and Jo have been outstanding in their service and help throughout the process. If your looking for a new home Cross Keys Estates is the place to go! Thanks for your help

A stress free move thanks to Jackson, Jo and Lynne at Cross Keys Estates. The application took no time at all and once the relevant documents were sent, we had a move in date confirmed on the very same day. Upon moving in to the property we were given documents with all of the relevant information regarding the utilities (where meters are found, the contact numbers of the providers etc). A simple gesture but most estate agents will move you in and leave you guessing. A big thank you to the team for being so helpful. Fully recommended.

The team were great and really efficient. I had a very limited timeframe to make a move to Plymouth, and from my submission of application to having my application accepted was 1.5 working days! Jackson and Jo that I dealt with were really responsive to my emails and called and emailed to let me know exact;y where I was in the process and what was next. Fantastic.

These guys have an amazing ability to make things happen. They will and can prioritise individual needs accordingly, makes for a satisfyingly personal experience 😊 A massive thank you, especially to Tyler who went above and beyond in my estimation on selling my house. His calm and professional nature was reassuring even in uncertain times. Hugely grateful to everyone at Cross Keys, Fiona Hardie \'gets things done\' and an absolute credit to the company 😊 Not forgetting Liam whom I probably spoke over the phone to mostly. Once again, thank you all x x x

Such a delight working with this team! I spent months searching for a place and had the unfortunate experience of meeting a few rude agents. From the minute I crossed paths with this team up until now, they have been nothing but outstanding. I viewed my flat on a Thursday and the following Thursday I moved in! Such a wonderful experience I have had with Craig, Jo, Lynne and Jackson, and I would encourage everyone I know searching for a place to speak with this great team. Well done!!!

I\'m beyond pleased with all the Crosskeys staff- professional, supportive and swiftly dealt with all my queries\/issues every step of the way. I highly recommend this agency because they genuinely do care about both landlords and tenants. I will now be living in my ideal location, all thanks to Crosskeys so thank you so much!

My partner and myself have been searching for our first place to live together for a while now, and as soon as we saw this property we loved it. As soon as I called to enquire I was met with such a friendly and professional vibe which made me feel at ease. Our viewing was organised quickly and efficiently and every member of the team we have had the pleasure of speaking to have been wonderful. All our questions were answered and we felt reassured that we could ask anything and our enquiries would be taken seriously. We are now so excited to move in to our new place, and can’t thank the team enough, especially Jackson, Lynne and Jo. Thank you so much!

Honest, down to earth and trustworthy! I came across Cross Keys many years ago when I put a ridiculously low offer in on a house they were selling. The response made me think that when I came to sell my property, Cross Keys were the safest pair of hands. Jack is hilarious; he rearranged my living room during a valuation and for this sale the process has been handled by Fiona and couldn\'t have been smoother.

I'm so impressed with the team at Cross Keys. They deserve their excellent reputation as a great local letting agent. The whole team Craig, Jack, Jo, Lynne and Jackson went to a great deal of effort to help us with the letting of our home. They answer communication quickly and efficiently. They cover all steps of the process with you and make everything simple. Their contractors including Mike and others take care of everything too. I am very impressed by this agency. They say they treat every property as if it were their own and they really do.

In a very hard time of my living and looking for a home Craig, Jo and Jackson at cross keys estates have really mad things simple. They clearly laid out the process and adapted to my quicker than usual time frame with ease. They even offered advice on furniture!! Cross keys estates will always be my go to estate agents for all mine or my family’s needs. It’s been a pleasure guys and I look forward to seeing you all Tuesday.

Cross keys have made letting our property a breeze. Their professionalism and experience has made everything stress free. Special mention to Lynne for her friendly and professional approach to everything I have asked of her. I have put total trust with this great letting agent who always know what to do when you\'re unsure. If you\'re looking for a letting agent then look no further.

I have spoken to Lynne, Jo and Jackson in the Cross Keys team and have had nothing but a friendly service from all of them. I first spoke to Lynne who was really approachable and friendly, and quick to respond to any questions I had. Jo has made the whole letting process smooth, quick and easy - would recommend Cross Keys, much less stressful than my last move!

Literally cannot thank Fiona Hardie, Jon, Liam, and Fiona Wetton enough! The whole team at Cross Keys were absolutely amazing! Especially Fiona!!! Throughout the whole buying and selling process Fiona made everything so easy!! She was 100% reliable and trustworthy! They were completely transparent with the whole process even though I wasn’t their direct client! And continually kept me upto date! Excellent communication throughout! They always got back to me as promised and chased the process up as I was in a hurry! Thankyou so much for your excellent service! I shall recommend you in the future!

I can strongly recommend Cross Keys - from my initial contact through to accepting an offer, they have been supportive, efficient and proactive. As a first time seller, Fiona gave me a great understanding of the process and what I could expect at each stage - she was very open and honest with her thoughts and this definitely put me at ease. Everything has moved at a quick pace, but I have been kept in the loop with any developments as they occur which is incredibly helpful. All staff I have liaised with have been friendly, knowledgeable and clear in their communications. Thank you!

From our first contact with Fiona Wetton, through our valuation with Rob, Jo booking the viewings, Liam and Tyler conducting them and Fiona Hardie tying up the sale, Cross Keys estates have been superb from start to finish. I believe that they have gone above and beyond what an average agent would do, (and Plymouth has more than its share of average agents!!) Absolutely superb, many thanks to all the team.

I sold and purchased through them and would highly recommend their service. They are 100% professional and supportive at all times. The whole team work really well together and that shows in how they deal with all their customers. Fiona has always gone out of her way to help and will always give you sensible well balanced guidance. You definitely want this whole team on your side! Thanks as well to; Liam, Rob, Jo, Danielle and Jack.