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  • Cross Keys Estates - Residential Sales and Lettings - Mobile Slide One

    Opening doors to your future Residential Sales and Lettings in the Plymouth area

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    Opening doors to your future Locally owned and run Independent Estate Agents

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    Opening doors to your future Sales and Lettings offices centrally located

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    Opening doors to your future Highly motivated friendly staff

  • Cross Keys Estates - Residential Sales and Lettings - Mobile Slide Five

    Opening doors to your future Established in Plymouth since 2003

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    Opening doors to your future Highest levels of customer service

  • Cross Keys Estates - Residential Sales and Lettings - Mobile Slide Seven

    Opening doors to your future Extensive knowledge of Plymouth and surrounding areas

  • Cross Keys Estates - Residential Sales and Lettings - Mobile Slide Eight

    Opening doors to your future Dedicated to making the process as smooth as possible

  • Cross Keys Estates - Residential Sales and Lettings - Slide One
    Opening doors to your future
    Residential Sales and Lettings in the Plymouth area
  • Cross Keys Estates - Residential Sales and Lettings - Slide Two
    Opening doors to your future
    Locally owned and run Independent Estate Agents
  • Cross Keys Estates - Residential Sales and Lettings - Slide Three
    Opening doors to your future
    Sales and Lettings offices centrally located
  • Cross Keys Estates - Residential Sales and Lettings - Slide Four
    Opening doors to your future
    Highly motivated friendly staff
  • Cross Keys Estates - Residential Sales and Lettings - Slide Five
    Opening doors to your future
    Established in Plymouth since 2003
  • Cross Keys Estates - Residential Sales and Lettings - Slide Six
    Opening doors to your future
    Highest levels of customer service
  • Cross Keys Estates - Residential Sales and Lettings - Slide Seven
    Opening doors to your future
    Extensive knowledge of Plymouth and surrounding areas
  • Cross Keys Estates - Residential Sales and Lettings - Slide Eight
    Opening doors to your future
    Dedicated to making the process as smooth as possible

Renters’ Rights Act 2025 – once it becomes law

Well, after lots of anticipation, many months of speculation being debated in the House of Commons, then to the House of Lords and back again, the Renters’ Rights Bill finally gained Royal Assent on 28th October 2025 and will soon become an act of Parliament. At present it looks likely that the changes will be introduced part by part, starting as early as December of this year until the entire bill becomes law during the course of 2026.

As you can imagine, the entire bill is large and wide ranging and the document itself looks quite intimidating if you ever set out to read it from beginning to end! With that in mind, I thought I would go through it myself to try pick out the salient points that a landlord would like to know. I have put each part into manageable sections, under the relevant heading for ease of reading, below. Simply click on a heading to expand.

Tenancy Changes

The first thing to be aware of is that fixed term tenancies will cease to exist and they will all become periodic from day one of the new law. If the rent is paid monthly, then they will become known as “monthly periodic tenancies.”  These days most tenants pay rent monthly but for the few that do pay weekly, it will be a “weekly rolling tenancy.”

For a tenant to end a tenancy, they must give 2 months-notice in writing, and the end date of the tenancy must align with the end of a rent period. In the event that the tenancy is a joint tenancy, if notice is given by only ONE tenant, then this will bring an end to the tenancy for all tenants. A shorter notice is allowed if both parties (Landlord /Tenant) agree in writing.

Cross Keys’ Comment:

This is a big change as all parties have been used to having the security of a 6 or 12 month agreement that gives both sides security for that period of time. The absolute worst-case scenario going forward is that a tenancy could last only 2 months, assuming they give their 2 months’ notice on the day that they move in! (unlikely I am sure!).

It goes without saying that we really do not know what impact this is going to have on how long tenants stay at a property, but I would hope that the average stay would stay around the current length of 20-24 months. Personally, I think that tenants would not move around unnecessarily just because they can! Time will tell.

Changes for Grounds for Possession

The legislation will abolish Section 21 notices, which is the ability to evict a tenant with 2 months-notice, without stating a reason, commonly known as “no fault evictions”. The Landlord will still have grounds to evict tenants via a Section 8 but the reasons for doing so will be restrictive and some of these have been noted below (there are others but I chose the ones that I think would affect Landlords and Agents on a standard let at a standard property):

  1. The Landlord or their close family member wishes to move into the property. This reason cannot be used for the first 12 months of a new tenancy.
  2. The Landlord wishes to sell the property. This reason cannot be used for the first 12 months of a new tenancy. Crucially, the Landlord CANNOT re-let the property for 12 months after using this ground.
  3. If the tenant is in at least 3 months of rental arrears (or 13 weeks if rent is paid weekly or monthly). The arrears of at least 3 months must be both at the time the notice is served and at the time of the possession hearing.
  4. Anti-social behaviour (by tenants) grounds.

If a Section 21 has been issued BEFORE the commencement of the Renters’ Rights Act and the claimant has the court to issue the claim form for possession proceedings, but they have not begun nor been concluded, the Section 21 notice will REMAIN VALD until possession proceedings are concluded.

Cross Keys’ Comment:

This is arguably the biggest change of the entire bill and the most controversial for Landlords and Agents alike. It is cut and dried if a Landlord wants to sell the property or move into it so there should be no problems at all with that, although you can see that they have built in the “cannot re-let for 12 month” clause to stop any “misuse” of the law.

In my opinion the issues will come if a tenant becomes troublesome or overly demanding during their tenure at the property. Although we cannot mitigate for this, I do believe that it is absolutely essential that an agent chooses very carefully when making a decision on tenant selection. This is something we have always done our best to do over the years, especially since Covid but in my opinion, this has ramped up the need for this to the very top of the priorities.

It goes to say we cannot or will not discriminate but we do reserve the right to do our checks on credit, income, rental history and also the character of the people that we meet. This is often an area that is missed but I do believe that it is imperative that going with your “gut” feeling with a person or persons is hugely important. With regard these changes, as before, time will tell.

Procedure for Increases of Rent

Firstly, rent review clauses in tenancy agreements will no longer be valid. Secondly, Landlords will only be able to increase rent once a year and the notice period of an increase in rent will increase from one month to two months.

If the tenant thinks that the rent increase is above the market rent, then they can challenge the notice free of charge at the First Tier Tribunal. The FTT will have the ability to reduce the rent if it is deemed to be above the market rent. In the cases of hardship, the FTT can defer rent increases for up to 2 months.

Cross Keys’ Comment:

I do believe that this part of the bill is both sensible and understandable. With good planning, it will not be a problem to issue a notice (Section 13) to tenants so as the rent is increased and I see no issue in anyone being challenged if the rental increase is above the market value of the property.

It could prove to have some “nuisance factor” if a tenant should challenge every increase that they are presented with but that is for the agent to deal with. Also, I do think that it is reasonable to only look at rent reviews on an annual basis.

Rent in Advance

It will become law that no rent should be paid in advance, other than up to one months rent. The payment of rent “up front” will only apply to tenancies that are signed after the act commences.

Cross Keys’ Comment:

On the whole, I cannot see this part of the act being a problem. In fact, it seems to be tenants that offer more rent up front in attempts to secure a property that they are keen to be accepted for. The area where it could prove a little frustrating is where a tenant with bad credit offers to pay money up front to try their best to be accepted for a tenancy. Clearly this tactic has now been quashed by the powers that be! Any breaches of this part of the act will attract fines up to £5,000.

Right to Request Permission to Keep a Pet

It will be an implied term of every assured tenancy that a tenant may keep a pet with the Landlords consent, unless the Landlord reasonably refuses, including where keeping a pet would breach an agreement with a superior Landlord (such as a freeholder).

Should a tenant wish to keep a pet then they must make the request in writing and a description of it must be sought. A Landlord must consider the request on a case-by-case basis, and a response must be forthcoming within 28 days, either giving consent or refusing.

On refusal, where the tenant may feel it is unreasonable, they can escalate their complaint to the Private Rental Sector Ombudsman. A decision will be made by them after considering both parties’ evidence.

Cross Keys’ Comment:

Although this part of the act appears to have some protection in place for the Landlords, my fear is that tenants will simply just see “cannot unreasonably say no” and get a pet without even conferring with the Agent or the Landlord. It goes without saying that a landlord would be protected if the head lease prohibits pets in the building, but it could be difficult to say no to anyone else, assuming the tenants do actually apply through the correct channels.

This is an area where I can see the most “activity” with agents and Landlords challenging people who have simply gone ahead and got one (or two, or three!) without any kind of permission. One observation I would make is that conducting periodic inspections on properties, will become an integral part of being an Agent or Landlord!

Discrimination

In essence, the act will stop any kind of discrimination against people with children or benefit claimants.

Cross Keys’ Comment:

There appears to be some common sense included in this part in that if a family of four were to apply for a 1-bedroom flat then they could be legitimately turned down. I do not see any issue with any kind of discrimination as it goes without saying that anyone should be able to apply for a tenancy freely.

The issue would lie if an Agent or Landlord were to specifically stop someone from viewing a property based on their benefit status or if the property has enough bedrooms to house the number of children the family has. A good agent will process all applications and report to the Landlord with their recommendations of the best applicants for the property.

Private Rented Sector Database

The legislation will allow for regulations to be introduced to set up an online Private Rented Sector database which will mean Landlords are legally obliged to register themselves and the properties that they intend to let. There will be a fee to do this but at the time of writing, it has not been established what it will be.

It will be the Agents’ responsibility to check that the property that they take on has already been registered by the Landlord. Non-compliance could mean a fine of up to £7,000! There is also provision to be made for anyone who is not online to register.

As of today, the database website is being created, and the registration of Landlords / Properties cannot commence until this is ready, so no action is required at this time.

Cross Keys’ Comment:

I think this step can only be viewed positively and Landlords should have nothing to be afraid of. I would hope that it would help raise professional standards throughout the industry.

Decent Homes Standard

The Housing Act 2004 will be amended within the new legislation with a new system for assessing housing conditions and enforcement. A standard will be set for all homes let under assured tenancies. The Secretary of State will have the power to specify requirements to be met by rented properties through regulation, which will include:

  1. The state of repairs of premises.
  2. Things to be provided for use by, or for the safety, security, or comfort of anyone occupying the premises.
  3. The means of keeping the property at a suitable temperature.

The Local Authority will have the right to inspect properties to determine whether the property meets the requirements under the Decent Homes Standards. Landlords who fail to comply and keep their properties free of hazards can be subject to fines of up to £7,000 by the local authority.

Cross Keys’ Comment:

This part of the legislation is merely the tightening up of the current rules. It has always been that Local Authorities can inspect properties that are reported to them by a concerned person (tenant etc), and they have always been able to start enforcement on a property where the Landlord refuses to comply to make a property safe to live in.

I do believe that the act has to cater for all types of properties to keep all properties safe and their aim will be to eliminate so called “slumlords” out of existence (and quite right too!). Again, in my opinion, there is nothing to be afraid of with this amendment to the Housing Act and it should be embraced by all parties.

Awaab’s Law

This law has been in existence since 2003 to cover Social Housing after the sad death of 2-year-old Awaab Ishak. The change will be that it will cover all aspects of private rental properties.

In essence it is there to protect tenants from hazards such as damp and mould that are within a property. This will also come under the Decent Homes Standard but at the moment there is further consultation going on, which is expected to be published in 2026.

Cross Keys’ Comment:

If a property is given to a tenant in a good state of repair, then there is nothing for anyone to worry about. There is a huge need to educate tenants about the need to ventilate and heat properties to keep condensation at bay. This is something that we are constantly doing at Cross Keys as a lot of tenants automatically assume that their premises suffer from damp due to some sort of issue with the property.

Largely there are only two types of damp, one being rising damp that has to be treated by a damp proof course on the ground floor / basement area of properties and water ingress, such as blocked gutters, blown render and so on. Our enemy as Agents and Landlords is condensation, which is entirely preventable with education.

We spend an awful lot of time speaking to tenants about condensation prevention, sending them literature, and even emailing out a useful video that we have. As I referred to earlier in this document, conducting periodic inspections is one of the most important things we do as an agent. It is also very useful to bring out old inspection reports to determine at what point any damp issues started.

Summary

I do not think that anyone really likes change too much and there is always an element of “pushing back” by people. In the time leading up to the law going through Parliament and the House of Lords, a significant amount of Landlords have left the market by selling up and this has had an impact on the amount of letting stock that we have in the country.

I am sure you can guess what impact this has had on rents. Yes, they have increased! I am not sure that that the “powers that be” really thought this through, especially as the whole country has a housing shortage and it is much more difficult to be approved for a mortgage these days!

Of the Landlords that have sold up from Cross Keys we have noticed that a fair percentage of those that have done so are “accidental Landlords”, meaning they have inherited a property or similar and they see this as a good time to dispose of the asset due to the impending changes. On the other hand, we have also taken on a lot of new Landlords who are conscious of the new law and would rather it be managed by an agent, rather than inadvertently exposing themselves to the risk of prosecution.

If a good product is provided by the Landlord(s), if the Agency chooses tenants carefully, if regular inspections are conducted, if the agent is pro-active and provides good customer service to Landlords and Tenants alike, then I really believe that the impact of the Act will not be as bad as some commentators are making out. If the end result means that bad Landlords and Agents are forced out of the industry, then we have to take that as a win. Let’s all buckle up, embrace the changes and move forward in a positive manner!

Disclaimer: As you can imagine the Act has many changes and I have picked out what I consider to be the most relevant areas for me to highlight in this document. If you wish to see all of Renters Rights Bill / Act, then I would recommend that you follow the link below.

Renters Rights Bill / Act

Hello again folks, hope you are all doing well and enjoying this wonderful weather we are having. I thought it was the right time to give you all an update as to what is happening with the housing market at the moment.

I started this year with quite a lot of optimism for the year ahead but this was short-lived, as no sooner had we got back into the swing of things in January, the market became saturated with houses of multi-occupancy (HMOs) or large buildings that were split into multiple rental flats and lots of other rental properties that were older, Victorian / Georgian buildings. After talking to a lot of these owners, to find out why so many of them were selling, their reasonings became very clear, they wanted to get out of the rental game before the introduction of all the new legislation comes into effect.

The abolition of Section 21 (No fault evictions), will effectively handcuff the landlord to the tenant, even if they are not good tenants. The owner will only be able to evict the tenant if the tenant falls behind (2 months minimum) with their rent, if the owner decides to move back into the property, or if the owner decides to sell their property. If it is the last two, then that property will not be able to be let out again for a period of six months.

The renters reform bill – this bill will soon be coming into law and again prioritises tenants over the actual owners of the property. It is effectively a stick to beat landlords with. The landlord will have to go through so much red tape just to regain ownership of the property.

If you think that this is sounding a bit biased, it is my own personal experience of tenants and that of managing 300 other rental properties that has given me the in-depth knowledge that there are many more problematic tenants out there than ever there are problematic landlords.

EPC regulations – The Energy Performance Certificate (EPC) was brought into effect as part of the Home Information Pack legislation for selling property back in 2007, originally part of the Kyoto agreement on Climate change. Our government of the time included these EPCs as a mandatory part of the selling process and here it has remained.

Currently, the law states that any property must have a minimum EPC rating of E for existing tenancies. However, since 1st April this year, any property being rented out with a tenancy starting after this date, must have a minimum EPC rating of C and by 2028 ALL existing properties (even existing rental agreed properties) will have to be the grade C rating.

This means that, I am talking specifically about Plymouth, all the rented housing stock, no matter the age or construction type, will have to have so much work done on them (internal and external insulation, new windows, new lighting or even ground source heat pumps).

Now, while all these improvements might sound fantastic, there are currently no grants or other forms of financial assistance for private landlords and the extreme costs of doing one, a few, or all of these improvements are not financially viable, and the argument that if you do these improvements you will be adding value to your property does not always hold true.

If you are one of our landlords and you are reading this and beginning to worry, worry not. As I stated earlier in this blog, I know that pretty much every one of our landlords have properties that pass muster and will not be adversely affected by these regulation changes. Even better, if we are managing your property, we will ensure that we deal with all of these issues for you, IF they arise. The bonus to this situation is that rental prices are still climbing and are at an all time high in Plymouth, meaning much better yields than have been enjoyed previously – a ‘win win’ situation.

The knock-on effect of this rental property dump on the market is that there are a lot of properties to chose from as a buyer and it is now a buyers’ market. If you put your property on the market at an unrealistic price, if your agent tells you “We can get you more than any other agent has valued it at” if your property has already been on the market for more than 8 weeks, if you have not had more than two viewings a week, then your property is overpriced – FOR THIS CURRENT MARKET. Prices have come down from the peaks that we saw in the last few years and you really do need to be realistic about what is achievable today.

With some positivity, I can confirm that Cross Keys Estates have exchanged on the sale of more properties in Plymouth than any other agent this year so far (data accurate as of 08/05/2025 – Zoopla), so if you are seriously looking to sell your property, why not give the team here at Cross Keys Estates a call.

We have been here for over two decades and have definitely become a market leader with our honest and qualified approach, which is why sellers, buyers and the rental sector all trust us and have given us a 98% recommendation rating.

I do hope that you take the time to read this and please feel free to share it around on your socials and to as many of your friends as possible.

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